Frequently Asked Questions
How quickly will I be seen?
We appreciate that your condition may be causing you anxiety and you want to start treatment to resolve it quickly, that is why we will aim to see you as soon as possible, often within a few days. We can arrange a date and time that fits around you.
How many appointments will I need?
This is individual to each client and dependant on their problems and goals. Some clients will benefit from being seen regularly, whilst others may need less frequent follow up. You are always in the driving seat and you will never be pressured into booking more appointments than necessary.
How should I prepare for my appointment?
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Please wear loose clothing that is suitable for exercising and able to expose your problem area if required
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Please have any documentation or information regarding your condition available (post operative notes and protocols, clinic letters, medication lists)
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Please take pain relief 45 minutes prior to your appointment if required
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Please ensure there is a quiet, clutter free space available for your assessment and treatment
How can I make payment?
We accept the following:
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Cash
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Card payment
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BACS transfer
Do you visit residential or nursing homes?
Yes we do! We would encourage you to check with the home that they are happy for us to visit, and when is the best time. Please also check that the home doesn't already provide their own physiotherapy. Our clinicians have had enhanced DBS checks completed.
Do you provide equipment?
We do not provide equipment such as crutches, walking frames, toileting equipment etc. However, we are experienced in assessing for this equipment and can advise you on what you would benefit from purchasing from a local mobility shop or online.
Do I need a referral from my Doctor?
No, you do not require any referral. If following assessment it is felt you need a review from your GP, we will advise you accordingly or write to your GP if necessary.